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QAM Constellation screen 3-21-14Alpha Technologies, worldwide power solutions provider, announces the availability of a firmware upgrade for its AlphaNet DSM3 Family of Status Monitoring cards.

The AlphaNet™ family of networking products, including the 3rd generation DSM3 DOCSIS® Status Monitoring broadband power communication card, enables Alpha's XM3-HP, XM2-HP, XM2, XM2-300HP and GMX CableUPS® to connect directly to an HFC network through an embedded DOCSIS® cable modem.

The firmware upgrade, version, offers enhanced features, designed to provide operators with greater network visibility and diagnostic capabilities including downstream QAM constellation monitoring, microreflection monitoring, DC generator support and generic I/O device monitoring for accessories such as an enclosure moisture sensor or battery heater mat.


"The firmware upgrade is really designed to help network operators save money and increase reliability," commented Greg Laughlin, Communications Product Manager. "The new features allow network problems to be identified remotely and pin-pointed at the power supply level so truck rolls are reduced and needed repairs can be coordinated more efficiently."


"DC generator support and I/O device monitoring provide greater visibility of those components, taking the guesswork out of the mix when answering question about their operational status." added Laughlin.

 A single DSM3 installed in an Alpha CableUPS® supports communications and system control for multiple Alpha power supplies and an AlphaGen™ generator system. Through a Simple Network Management Protocol (SNMP) interface, standard MIBs are used for quick, efficient network status and diagnostics. A web interface enables any authorized personnel direct access to powerful, advanced diagnostics using a common web browser. No proprietary software is required.


DSM3 customers can contact Alpha Technical Services at 1-800-322-5742 to obtain instructions for downloading and installing the new firmware update.

 For more information about the DSM3 family of status monitoring cards and the complete line of Alpha power solutions, visit

Alpha Technologies Inc., a member of The Alpha Group, provides the communications industry with the most reliable, technologically advanced and cost-effective powering solutions available. Alpha offers innovative powering solutions that are designed for the future; built to support expansion and provide unlimited opportunity. Widely used in cable television, communications and data networks worldwide, Alpha products have earned a reputation for reliability and performance. Alpha provides a full line of power products including: standby, non-standby and uninterruptible power supplies, surge suppressors, enclosures, batteries and powering accessories.

 The Alpha Group represents an alliance of independent companies united by a common goal: the development and manufacture of total power solutions.

For more information, please contact:
Andrew Azure
Marketing Communications
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# 360.392.2263